FAQ

Frequently Asked Questions

The Frequently Asked Questions page provides clear and helpful answers to common inquiries about our services. Here, you'll find information about our booking procedures, service availability, transportation options and policies, ensuring you have all the information needed for a smooth experience. If you need further assistance, our team is always ready to assist you.

Bookings can be made easily via our website, by phone or through email. Our customer service team will confirm your reservation and ensure all details are arranged for a smooth experience.

Absolutely! Our personalized tours are designed to match your interests and schedule. Whether you’d like to explore historical landmarks, enjoy breathtaking viewpoints, or immerse yourself in Grenada's rich culture, we’re here to create an experience tailored just for you.

We understand that travel plans can change. If your flight is delayed or your pick-up time needs to be adjusted, simply contact us as soon as possible and we’ll do our best to accommodate your needs at no additional cost.

Yes, our services are available year-round, including public holidays. We recommend booking in advance during busy seasons to secure your preferred schedule.

Definitely! Our tours are available for individuals. If you’re traveling solo, we’ll tailor the experience to meet your interests, ensuring that you enjoy a personalized, enriching tour of Grenada.

Yes, we accommodate groups of various sizes, ensuring a comfortable and well-organized travel experience. We have the resources to arrange suitable vehicles for large groups. Our team will handle the logistics, from coordinating pick-ups to ensuring timely arrivals and a smooth experience from start to finish, so you can focus on enjoying the trip. Simply let us know your requirements, and we’ll take care of the rest.

We recommend booking as early as possible to secure your preferred date and time, but we understand that plans can change. There’s no set deadline for bookings, and we’re happy to accommodate last-minute requests. We’ll do our best to meet your needs and ensure you have a great experience.

Currently, we do not offer advance payment options. Payments are accepted at the end of your trip.

No, we pride ourselves on transparency. The price you are quoted is the price you pay. If you have any special requests that may result in additional fees, we will inform you in advance to ensure there are no surprises.

We have a fleet of modern, well-maintained vehicles, including SUVs, vans, and buses tailored to your group size and needs. All our vehicles are air-conditioned for your comfort and equipped with essential safety features to ensure a smooth and secure ride.

For the comfort and safety of all passengers, smoking and vaping is not permitted in any of our vehicles.

Yes, we strive to accommodate guests with mobility impairments. We recommend informing us in advance so we can ensure your transportation is accessible and make any necessary arrangements for a comfortable tour experience

Pets are welcome in our vehicles, but they must be small and kept in a cage or carrier for safety. We kindly ask that you inform us in advance if you plan to bring a pet so we can make the necessary arrangements. Please note that a pet charge of up to $500 USD may apply if there is any damage to the vehicle.

If you’ve misplaced an item during your trip, please contact us as soon as possible. Our drivers regularly check their vehicles after each ride, and we will make every effort to locate and return your lost belongings to you promptly.

At Gifted Taxi and Tours, we take your privacy seriously. We use secure booking systems and protect your personal information in accordance with privacy regulations. Your details are only used for booking purposes and will not be shared with third parties.